The HSP Index™ is built around 9x Elements :
Each element can stand alone or be combined with others to create a focused, high-impact session.
Based on your Culture Scan, we select the right mix - choosing the elements that will make the biggest difference for your team. Whether through 1:1 coaching, small groups, or full-team workshops, the index helps target what matters most.
A happy, resilient culture is grounded in how people feel day to day - safe, supported, and valued. This part of the Index reveals whether people understand their roles, feel encouraged to grow, and trust the people they work with. It helps you spot where energy is thriving, where it’s being lost, and what it will take to build a culture people genuinely want to be part of.
Clarity around roles, expectations, and feedback loops helps reduce friction and confusion - helping teams feel confident in what they’re doing and why it matters.
This element explores whether people feel supported to grow, share ideas, and adapt - or whether innovation is being held back by old habits or unclear priorities.
We uncover how safe people feel to speak up, share concerns, and try new things. It's the foundation for trust, honest communication, and meaningful change.
High-performing teams don’t happen by chance - they’re built on clarity, trust, and a shared sense of purpose. This part of the Index uncovers how well your teams communicate, collaborate, and stay aligned. It reveals what’s driving motivation and delivery - and what might quietly be getting in the way - so you can move from good teamwork to great.
Are people energised by their work - or simply getting through it? This element explores what truly motivates your team: from shared values and recognition to autonomy and progression.
How well do your teams really talk, listen, and solve problems together? This element examines trust, feedback, and cross-functional flow - the core building blocks of cohesion.
Do your teams have the clarity, tools, and support they need to perform at their best? We look at expectations, resources, and interpersonal dynamics that enable consistent, sustainable results.
This part of the Index gives leaders a clear, honest view of how their leadership is experienced — from visibility and tone to trust and communication. It’s often a powerful tool for reflection, helping senior teams see how their presence and behaviour shape culture from the top, and where they can create even greater impact.
Do people understand where the organisation is heading - and feel part of it? This element reflects how well leaders communicate vision, connect day-to-day work to meaning, and bring people with them.
Are people trusted to lead at every level? We explore how well leaders delegate, develop others, and create space for ownership - while still providing clarity and alignment.
Are leaders approachable and real — or distant and guarded? This element captures how leadership shows up day to day, and whether people feel safe, seen, and respected in their presence.
CEO, Leading UK Charity